Our Mission

RAPID is a brand well known for outstanding services, professionalism and a broad range of products that cater to not only the large industrial customers but equally to the individual that requires a fitting for their car.

RAPID employees are very motivated, well-trained professionals that will go that extra mile to accommodate our customer’s needs and keep their business or machinery running. Implementing preventative maintenance measures to reduce downtime, saving customers valuable dollars.

At RAPID we build relationships with our customers and pride ourselves that our customers refer our services to their friends and other businesses. This is the highest compliment we can receive. These relationships are a Win/Win for both parties.

RAPID strives to develop a diversified market that provides stability and profitability which enables our vision to provide an opportunity for the business to grow thus enabling our staff and management to prosper and to be able to contribute back to our local community.

Our Vision

Our Vision is to be our industry leader in terms of service, customer satisfaction, Value, professionalism.

The RAPID group of companies is a highly recognised brand in our region. Known not only as a trusted, quality provider of Hydraulic and Pneumatic engineering, sales and service but also as a one-stop shop for many associated products.

Rapid is an employer of choice. We provide excellent state of the art facilities and equipment, benefitting the staff and customer experience. All staff at RAPID has ongoing specialist skills training and also encourages leadership skills.

Rapid is a highly profitable business that takes pride in its professional employees. Employees are paid well above industry norm in recognition of their contribution to the success and profitability of the company.

The RAPID group embraces the values of growth, profitability, integrity and community spirit. This is created through the values of our employees motivation, skill, learning, honesty and caring for our customers’ needs.

Our Uniqueness

Our uniqueness is our proud partnership between our TEAM our SUPPLIERS and our CUSTOMERS.

The TEAM
The RAPID team is motivated to act quickly any time of day or night, in order to keep our clients machinery running. We have the largest team with the highest level of skill. We are equipped with the best possible service vehicles and diagnosis tools available. We are proud to represent Rapid, because Rapid represents Professionalism and great service.

The SUPPLIERS
We value our strong partnership with our suppliers as they are what give us strength as a valuable supplier to our customers, by giving us exclusivity and diversity that enhance the RAPID experience. We only use suppliers that reflect the same values as we espouse, that have quality products and great service. We also have a great diversity of suppliers that make RAPID a one stop shop.

The CUSTOMER
We recognise that we only exist because of our customers. We are proud that our customers choose us to serve them. We value the relationships with our customers as if they are a part of the RAPID family. The greatest compliment we can receive is a referral to another potential customer.